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Thank you for your note. It is the first time ever that a Customer Service Representative has taken the time to acknowledge the receipt of returned mdse

- Anonymous -
Your company has handled my order with top-drawer efficiency from the moment I placed the order, to its prompt shipping, and now your prompt attention to the returns.
- Anonymous -
...please believe me when I say I shall certainly be a return customer!

- R. Miller -
This was the first order that I placed through your website. I ordered two pairs of shoes on Monday, Sept. 3 (Labor Day). I was really impressed when I received them on Wednesday. I checked my email on Tuesday and ELM Shoes sent me a message saying that my shoes are on its way. I couldn't believe until I saw the UPS man deliver them on Wednesday. Besides your absolute quick service in delivery, the products were exceptional. The shoes were very comfortable and just what I was looking for. I went shopping for shoes at the mall last week and could not find anything I like. I even tried my local stores, nadda.

I am very satisfied with your service and products. Look for me to shop here again in the future. Thanks Again.
- T. Cabano -
I ordered some shoes from you a few weeks ago, and I'd like to say 'Thank you'....your service for delivery was great...and your selection of Munro shoes is the best I have found yet. Will they ever come out with a WHITE pump??? I'm still waiting for one!!

As Munro expands their selection, I'll definitely buy my shoes from you... especially since I don't have to pay tax!!
- R. Zimmerman -
I have suffered from Rheumatoid Arthritis for 38 years. I see a foot doctor routinely who has sold me Dr. Comfort without fitting me at all. And they are ugly and expensive - and don't fit . I am not a one size fits all person due to my foot issues.

I was so tired of never finding shoes to fit my feet and was in dire need of boots for my job. I decided to stop at ELM Shoes as a last resort.
Kelly was so amazing! And she treated me with such respect and empathy. I hugged her when she carried my purchases (I spent $279) to my car. (Did I mention I use a cane?). My husband wasn't even upset knowing that I finally had shoes I could wear!

I cannot express how that made me feel - I am now a loyal ELM Shoes customer! Kelly's attention after the sale, her thank you card, the invitations from ELM... all go far beyond my expectations.
Your store and your staff are stellar. I appreciate the selection and the personal service. I am 55 and I don't have to wear "old lady" shoes!
Thank you so much!

- Amy T. -