PRODUCTS BASKETBALL CASUAL CASUAL BOOTS CASUAL DRESS CLOGS COMFORT SHOES CROSS TRAINING DRESS DRESS BOOTS DRESS FLATS DRESS SANDAL EVENING DRESS FASHION ATHLETIC HIKING /TRAIL MOCCASINS NURSING SHOES OUTDOOR BOOTS RUNNING SANDALS SLIDE SANDAL SLIP-RESISTANT SLIPPERS STEEL TOE TENNIS THERAPEUTIC WALKING ACCESSORIES ARCH SUPPORTS HANDBAGS INSOLES SHOE CARE	WOMEN MEN category: - - Any- - BasketballCasualCasual BootsCasual DressClogsComfort ShoesCross TrainingDressDress BootsDress FlatsDress SandalEvening DressFashion AthleticHiking /TrailMoccasinsNursing ShoesOutdoor BootsRunningSandalsSlide SandalSlip-resistantSlippersSteel ToeTennisTherapeuticWalking brand: - - Any- - AldenAllen EdmondsBirkenstockBostonianCarharttClarksCurvetures (Portania)DexterDunhamEccoElitesEtonicFlorsheimFootthrillsHaflingerHush PuppiesIrish SetterKamikLacrosseMinnetonkaMunro AmericanNaotNatural BridgeNaturalizerNaturalizer SportNautilusNeil MNew BalancePortaniaPrivoPW MinorRed Wing CasualRed Wing CasualsReebokRos HommersonSanitaSantanaSebagoSkechersSoft SpotsSoft WalkToe WarmersTrottersVasqueWalking CradlesWanderlustWorxXsensible customer service SHIPPING INFORMATION We accept Visa, MasterCard, and Discover. It is our policy to ship orders within one business day. If an item is out of stock, we will special order it from the manufacturer and notify you of the expected ship date via e-mail. We ship via Priority Mail and U.P.S. Standard delivery to the continental US is $7.00. We charge $14.00 for 2nd day U.P.S. shipping and we charge $30.00 for overnight shipping. Get free shipping* on all on-line orders over $75! *Our free shipping offer is only valid on UPS Ground orders shipped within the continental United States. Phone orders will be charged the normal shipping fee. RETURNS AND EXCHANGES All returns and exchanges must be unworn and in original box. Please enclose a copy of your receipt, along with instructions on whether you would like an exchange or refund. Return shipping is the responsibility of the customer. Return Form (PDF) Return Policy (PDF) Exchange Policy New unworn merchandise may be exchanged for a different style or size within 30 days of receipt of merchandise. Return Policy New unworn purchases may be returned within 30 days of receipt for a full refund of purchase price less shipping to the credit card used to place the order. New unworn merchandise returned after 30 days will be credited at the current selling price. Shipping Charges are not refundable. Worn merchandise is not returnable unless it is defective. Defectives may be may be returned for inspection, please include your name and e-mail address. Shoes that are found defective will be replaced unless a refund is specified. If shoes are not found defective or partial credit is issued you will be emailed a response. All shoes are guaranteed against defects in workmanship. We do not guarantee wear. If you have questions please email us at cs@elmshoes.com or call us during store hours at (717) 597-9475, or (866) 356-7463. We'll be glad to hear from you.

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